Business Insurance Express (or BIE) is the platform used by Farmers Insurance agencies to quote and service commercial business insurance prospects and customers. The modernization of BIE began last year; switching the platform from on-premises to cloud-based, and making UX improvements throughout.
Note: Due to content security restrictions, I'm unable to publicly display work from Farmers Insurance. Please contact me to learn more about my work on the Business Insurance Express application.
Project Roles: UX Designer, Design System Designer
Team: 2 Designers, 3-4 Lead System Architects, 5 Product Owners, 10+ Business Stakeholders
Project Experience: Interaction and visual design, team collaboration, presentation, creation and maintenance of a comprehensive design system, acting management/leadership, user research, task analysis, debugging/testing.
Business Insurance Express
CLIENT
Farmers Insurance