Farmers Insurance
Business Insurance Express, Product Design
Business Insurance Express (BIE) is a web-based app used by Farmers Insurance Agents, Underwriters and Service Operators that facilitates insurance quoting and policy managing for commercial businesses.
Responsibilities
Not long after the modernization of BIE began, I was hired alongside my manager to help redesign many key areas of the product while Farmers moved the platform from on-premises to cloud. Together with my teammate, I was responsible for all UX planning; stakeholder collaboration; UI design and specification; and all improvements/iteration.
During my time with Farmers, I helped pioneer the team's first design system and worked on many different functions of auto insurance, including; auto quoting processes, discounts, payment, compliance, Underwriter overrides, policy conversion, notifications/messaging, and more.
Team
2 UX Designers, 35+ in Cross-teams
Confidentiality
Unfortunately, BIE is an internal application and cannot be shared publicly. Please contact me here to learn more.